Document

Why Choose Us?

Premium Quality Ingredients

Premium Quality
Ingredients

Formulations by MD Experts

Formulations by MD
Experts

Chemical & Preservative-Free

Chemical &
Preservative-Free

Innovative Ayurvedic Blends

Innovative Ayurvedic
Blends

Hand-Picked Premium Ingredients

Hand-Picked Premium Ingredients

Premium Ingredients Image

At Plants & Petals, we source our ingredients straight from the heart of nature, ensuring purity and excellence because you deserve nothing less than the absolute best. Committed to you, our planet and animals, our products are cruelty-free and sourced directly from local farms. We collaborate with passionate farmers who tirelessly select premium, nature's finest ingredients—effective, authentic, time-tested, and perfectly balanced.

Border Line

Quality & Safety Assurance

With over a decade of expertise, our commitment to delivering unparalleled quality sets us apart. We also believe in full ingredient disclosure and maintaining 100% transparency with you because your trust in us matters the most. Thus, we not only list every ingredient on our product labels but also on our website. Our ingredients undergo rigorous testing to ensure safety, efficacy, and potency. With each product we offer- purity, quality, and sustainability reign supreme. Additionally, our products uphold the highest safety measures, free from harmful chemicals and are a mark of our dedication to your health and vitality.

Quality & Safety Assurance

Quality & Safety Image
Border Line

You Are In Safe Hands

You Are In Safe Hands

Safe Hands Image

Our Ayurvedic Medicines are skillfully crafted by our MD professionals who address the deep-rooted causes of the various health issues to provide long-lasting and comprehensive well-being solutions. Our genuine and 100% safe to use formulations have been crafted by our experts for your holistic wellness while promising your utmost safety. Say goodbye to anything impure or chemical-laden because we set the bar high for clean, safe, and effective formulations that redefine health and vitality.

Border Line

Our Vision

In a time where we've drifted from ancient healing practices that were unadulterated and natural, Bharatbhai Patel's commitment lies in steering us towards a healthier, happier society where true healing reconnects with nature. By sourcing our ingredients sustainably and ethically, we honour the earth and its resources, creating a harmonious cycle benefitting both people and the planet. We also believe in full transparency with what goes into making our products and the array of benefits they provide, empowering our customers with the knowledge they need to make informed choices for their well-being and reclaiming their health through the power of Ayurveda

Our Vision

Vision Image
Border Line

FAQ

FAQ's

Q: WHAT IS YOUR ONLINE RETURN POLICY?

Toggle

A: Our Online Return Policy allows for returns within 7 days of delivery. We only issue credit notes for returned products, which can be used for future purchases.

Q: HOW CAN I TRACK MY ORDER?

Toggle

A: You can track your order by logging into your account on our website and accessing the 'Order History' section. Alternatively, you can use the tracking number provided in your shipping confirmation email.

Q: WHAT IS THE RANGE OF LOCATIONS TO WHICH WE SHIP OUR PRODUCTS?

Toggle

A: Currently, we ship our products within India.

Q: CAN I GET THE PRODUCTS SHIPPED TO AN ADDRESS THAT IS DIFFERENT FROM MY BILLING ADDRESS?

Toggle

A: Yes, we offer the flexibility to ship products to an address different from the billing address. During the checkout process, you can specify the shipping address accordingly.

Q: CAN I CHANGE OR UPDATE THE DELIVERY ADDRESS AFTER THE PRODUCT IS SHIPPED?

Toggle

A: Unfortunately, once the product is shipped, we cannot change or update the delivery address. We advise ensuring the accuracy of your shipping address during the checkout process.

Q: HOW WILL I GET A REFUND FOR MY CANCELLED ORDERS AND HOW LONG WILL THIS PROCESS TAKE?

Toggle

A: Refunds for cancelled orders are issued in the form of credit notes, which can be used for future purchases. The processing time for refunds typically ranges from [number of days] to [number of days] business days, depending on your payment method.

Q: WHAT IF I RECEIVE AN INCOMPLETE, INCORRECT, OR DAMAGED ORDER?

Toggle

A: In the event that you receive an incomplete, incorrect, or damaged order, please contact our customer support team immediately. We will arrange for a replacement or refund as per our return policy.

Q: CAN I GET NOTIFIED ABOUT AN “OUT OF STOCK” PRODUCT, ONCE IT IS BACK IN STOCK?

Toggle

A: Yes, you can sign up for product notifications on our website. Simply navigate to the product page of the out-of-stock item and click on the 'Notify Me' button. You'll receive an email notification once the product is back in stock.

Q: HOW DO I MAKE CHANGES TO MY ORDER AFTER PLACING THE ORDER?

Toggle

IA: Unfortunately, we are unable to make changes to orders once they are placed. We recommend reviewing your order carefully before completing the purchase.

Q: WHAT PAYMENT TYPES DO YOU OFFER?

Toggle

A: We accept various payment methods, including credit/debit cards, net banking, and cash on delivery (COD). You can choose your preferred payment method during the checkout process.

Q: HOW CAN I USE A GIFT VOUCHER/PROMOTIONAL CODE ON MY ORDER?

Toggle

A: During the checkout process, you will find an option to apply a Gift Voucher or Promotional code. Simply enter the code in the designated field and click 'Apply' to redeem the offer.